One of the reasons that our clients trust us as much as they do is that we give them the tools to check up on us. Our eMaint system provides easy and secure online access to all the information we hold about every aspect of our work.

eMaint is the backbone of our operation: our engineers record on it every piece of work they do, from the smallest routine check to the largest remedial job. We also use it to generate quotes, purchase-orders and invoices. Because of this, all our invoices relate to specific, verifiable pieces of work, whereas some of our competitors’ invoices can be difficult to relate to the work they have done.

In addition to invoices and the regular paper reports that we issue, our clients can use eMaint to go online at any time and find out any information they need to know. Want to know how the cost of maintaining a given office compares to the cost under your previous contractor? Just go online and use the easy interface to bring up a customised report.

You can use the system to give you anything from the broadest overview of costs across your whole company to the most detailed description of the work we’ve done on a particular air-handling unit. You can look back to the very beginning of our work for you, select a range of dates, or check work scheduled for the future.

Right now we are even beginning to incorporate photos of assets, so you can see exactly what their state was before we began work and after we’d finished. The result is that you can check up on us: see the effects of our work, evaluate our preventive management plans and generally keep us on our toes.

Naturally most facilities managers are busy people, and don’t want to spend a lot of time checking on us. That’s why we use eMaint to evaluate our own performance and to tell you about any surprises – we’d rather you heard it from us first.

We believe that eMaint makes us unique in giving our clients the power to access every bit of information we hold on their facilities. To see how it works, click for a free online demo.